All products manufactured and distributed by Concrete ASAP comply with the technical standards required by the control bodies, and especially with the technical specifications established by ASTM. The characteristics of the raw materials are verified through quality certificates, and the final products are periodically evaluated in the laboratory to ensure compliance with the required standards.
If you require certified tests on the products we manufacture, please request copies of the laboratory reports from our commercial department.
If you are not satisfied with any of the products purchased, you may return them with a 15% restocking fee. If the product presents documented performance problems, the company will replace it with a product that meets your needs free of charge.
We consider a reasonable time to submit a claim to be a maximum of 10 working days from the date of supply of the material (as indicated on the invoice, purchase order, or packing list).
If for any reason you believe our guarantee policy does not meet your needs, we kindly ask that you inform us through our website, by phone, or at our headquarters. We greatly appreciate your cooperation in this matter.